Not resolved

Their website is deceptive. Items that are ordered through the website does not clearly state it is out of stock.

I called asking them why the site did not show it was out of stock at time of order. Instead, I got an email saying it was out of stock a week later and still have to wait 3 more weeks for my Appliance.

That's unacceptable customer service to bait me into buying something without me knowing it was backordered.Sales representative told me when I called in and was put on hold 20 minutes that items with quick ship are only items that they have in stock. This was not made known to me at time of order.

Product or Service Mentioned: Aj Madison Website.

Reason of review: Order processing issue.

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