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AJ Madison - WARNING: DON'T SCHEDULE DELIVER FRIDAY
Delivery company deposited a 36" wide, 6' high LG refrigerator very nicely, to the second floor stairwell of a 30-unit apartment building. The handle of the refrigerator stuck out, which prevented them from immediately bringing it into the apartment. The 2 delivery...
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Company wrote 0 private or public responses to the review from Sep 14.
3.3
I liked
  • Usually ease of purchase and delivery
I didn't like
  • End result
#1355494
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The rebate on the warranty of 50% is a JOKE you only have a 30 day window to claim it after 5 years and if you are missing any little detail you will be denied the rebate they wont help you in any manner New leaf who offers the warranty is even worse !!!! Save your...
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Company wrote 0 private or public responses to the review from Oct 07.
1.0
I didn't like
  • Poor service
#1375320
Reply to reviews
I placed my order for a kitchenette unit. It said it was in stock. I gave my credit card and then it was suddenly not in stock and was a special order. You are told it is delayed, delayed delayed. Then on the day you are told it is delayed you get another email saying...
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Company wrote 0 public responses to the review from Oct 20.
#1385968
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They offer great prices but it is a hoax. You have to wait weeks to get the appliances shipped to them, and only after you confirm your order do they tell you it will take weeks, then you can't cancel. They try to charge a 30% restocking fee. Delivery guys are morons....
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Company wrote 0 private or public responses to the review from Sep 05.
2.3
I didn't like
  • Customer service
  • Anything horrible experiece
  • Charge for rejecting delivery
#1347357
Reply to reviews
I wish I had seen this site before I ordered with AJ Madison, considering all the 1-star reviews. The appliance was fine, but the delivery was a disaster; totally misled me about what was covered and what was not, and I wound up paying an extra $300 just to get the...
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Company wrote 0 public responses to the review from Oct 02.
#1371311
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Let me begin with "if I could give this company less than 1 star, I would". What an absolute nightmare my experience has been with AJ Madison. I ordered the majority of my appliances from this company for a kitchen remodel. The 5 Star 48" range hood arrived dented. You...
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Company wrote 0 private or public responses to the review from May 16.
1.4
Product
I didn't like
  • Anything horrible experiece
#1257376
Reply to reviews
I BOUGHT A STOVE IN 2016 THAT WAS DEFECTIVE FROM THE BEGINNING. I CALLED AJMADISON AND THEY SENT A TECHNICIAN WHO WAS VERY ANGRY AND TOLD ME THERE WAS NOTHING WRONG. ONE BURNER DIDN'T FUNCTION IF ANOTHER BURNER WAS ON. I AM RETIRED AND LIVE PT IN ANOTHER PLACE SO I LET...
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Company wrote 0 public responses to the review from Feb 07.
Product
#1185001
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Their website is deceptive. Items that are ordered through the website does not clearly state it is out of stock. I called asking them why the site did not show it was out of stock at time of order. Instead, I got an email saying it was out of stock a week later and...
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Company wrote 0 public responses to the review from Jan 05.
#1162816
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MY MISTAKE WAS TO NOT READ REVIEWS ON THIS TERRIBLE COMPANY - WARNING: CONSUMER NEVER DEAL WITH THIS COMPANY - JUST READ THEIR RIDICULOUS RETURN POLICY - NO NEED TO GO ANY FURTHER - WARNING: DO NOT DO NOT DEAL WITH THIS APPLIANCE COMPANY - CANNOT BELIEVE THEY CAN STAY...
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Company wrote 0 public responses to the review from Oct 04, 2017.
#1110477
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AJ Madison - Waste of Time
Worst Company Ever! Ordered washing machine on 10/05/2016 and it arrived damaged. . Communication has been terrible, holidays and what not, plus someone finally contacts you and when you reply THEY NO LONGER WORKS THERE!! Says a lot about that AJ MADISON. Weeks has...
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Company wrote 0 private or public responses to the review from Mar 17, 2017.
1.0
I didn't like
  • Customer service
  • Return policy
#1021996
Reply to reviews