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AJ Madison - WARNING: DON'T SCHEDULE DELIVER FRIDAY
Delivery company deposited a 36" wide, 6' high LG refrigerator very nicely, to the second floor stairwell of a 30-unit apartment building. The handle of the refrigerator stuck out, which prevented them from immediately bringing it into the apartment. The 2 delivery...
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4.0
I liked
  • Usually ease of purchase and delivery
I didn't like
  • End result
#1355494
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They offer great prices but it is a hoax. You have to wait weeks to get the appliances shipped to them, and only after you confirm your order do they tell you it will take weeks, then you can't cancel. They try to charge a 30% restocking fee. Delivery guys are morons....
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2.3
I didn't like
  • Customer service
  • Return policy
  • Anything horrible experiece
#1347357
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Let me begin with "if I could give this company less than 1 star, I would". What an absolute nightmare my experience has been with AJ Madison. I ordered the majority of my appliances from this company for a kitchen remodel. The 5 Star 48" range hood arrived dented. You...
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1.4
Product
I didn't like
  • Anything horrible experiece
#1257376
Reply to reviews
I BOUGHT A STOVE IN 2016 THAT WAS DEFECTIVE FROM THE BEGINNING. I CALLED AJMADISON AND THEY SENT A TECHNICIAN WHO WAS VERY ANGRY AND TOLD ME THERE WAS NOTHING WRONG. ONE BURNER DIDN'T FUNCTION IF ANOTHER BURNER WAS ON. I AM RETIRED AND LIVE PT IN ANOTHER PLACE SO I LET...
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Product
#1185001
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Their website is deceptive. Items that are ordered through the website does not clearly state it is out of stock. I called asking them why the site did not show it was out of stock at time of order. Instead, I got an email saying it was out of stock a week later and...
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#1162816
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MY MISTAKE WAS TO NOT READ REVIEWS ON THIS TERRIBLE COMPANY - WARNING: CONSUMER NEVER DEAL WITH THIS COMPANY - JUST READ THEIR RIDICULOUS RETURN POLICY - NO NEED TO GO ANY FURTHER - WARNING: DO NOT DO NOT DEAL WITH THIS APPLIANCE COMPANY - CANNOT BELIEVE THEY CAN STAY...
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#1110477
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AJ Madison - Waste of Time
Worst Company Ever! Ordered washing machine on 10/05/2016 and it arrived damaged. . Communication has been terrible, holidays and what not, plus someone finally contacts you and when you reply THEY NO LONGER WORKS THERE!! Says a lot about that AJ MADISON. Weeks has...
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1.0
I didn't like
  • Customer service
  • Return policy
#1021996
Reply to reviews
in today's world of online shopping, one thing that exists with all the best online companies is a solid return policy that is fair to all parties. AJ Madison is not one of these companies. A product I bought did not work out - brand new in box, never opened, I called...
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1.0
#1015482
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$13,700 worth of appliances ordered nearly 3 months ago. Took almost 3 months get all my appliances and I am still waiting on a door handle. . Did I mention that they tried to deliver to my old address of 4 years ago. Really!!!! I can't even find that old address in my...
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Anonymous
Anonymous

Worst Company Ever! Ordered washing machine on 10/05/2016 and it arrived damaged. . Communication has been terrible, holidays and what not, plus someone finally contacts you a...

1.0
I liked
  • Tabacle
I didn't like
  • Customer service is the worst
#1010050
Reply to reviews
Ordered a compact refrigerator for my grandmother on 10/01. They are telling me that it wasn't processed until the 10/05 because they are closed on Saturdays and Sundays and they also don't work on Mondays or Tuesdays. I still haven't received a shipping...
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1.0
Eureka Springs, Arkansas
#935960
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